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Security & Trust

HIPAA-ready voice AI intake

Built for healthcare voice AI workflows — encryption, access controls, and audit logging — with BAAs available for partners who need them.

BAAs available · PHI encrypted in transit & at rest · Audit logging

What HIPAA-ready means here

Controls your partners can evaluate

BAAs available

We offer a Business Associate Agreement for customers who require one, and work under BAAs with key processors that handle PHI.

PHI encrypted in transit & at rest

Interview content, medical documents, and claim reports are protected with encryption in transit (TLS) and at rest (encrypted object storage; encrypted disks for databases in production).

Audit logging

Key intake events, staff actions, and workflow steps are logged with timestamps so authorized admins can review what happened and when.

Our posture

How we treat sensitive health information

Vokalith AI treats interview content, medical documents, and claim reports as sensitive health information. We maintain administrative, technical, and physical safeguards appropriate to our role as a technology vendor.

We offer a Business Associate Agreement (BAA) for customers who require one. We work under BAAs with key processors that handle PHI (including our cloud and voice providers).

Safeguards

Administrative, technical, and physical

Administrative

Access is limited to authenticated users with role-based permissions, including office-scoped access where appropriate.

Technical

Encryption, role-based access control, secure authentication, and configurable retention for healthcare workflows.

Physical

Core infrastructure and key processors that handle sensitive health information operate under BAAs and security controls appropriate to that data.

Need a BAA or security review?

Tell us about your compliance requirements during briefing — we can scope BAAs, deployment model, and data-handling details with your team.

Security FAQs