Functional History Before the Disability Assessment — with Voice AI
Aeris conducts structured disability and functional-history interviews — ADLs, work capacity, symptoms, and treatment — so assessors start with a complete file, not an empty intake form.
Pre-eval
History before the assessment
Consistent
Same fields every interview
Admin-set
Questions matched to your protocol
The Challenge
Why manual intake fails here
Disability and functional assessments require deep, consistent history across daily living, work capacity, symptoms, and prior care. Manual interviews consume assessor time and vary in completeness from case to case.
Assessor time on admin intake
Clinical time is spent collecting background that could be completed before the evaluation session.
Inconsistent functional detail
ADL and work-capacity fields are probed unevenly when intake depends on who is free to call.
Hard-to-reach claimants
Phone tag delays evaluations and leaves files pending without structured history.
Weak audit trail
Manual notes make it harder to show consistent process across a high volume of assessments.
How Vokalith Helps
What the automated workflow looks like
Pre-evaluation Aeris interview
Outbound, inbound, or Aeris web call — patients complete a configured disability / functional questionnaire ahead of the assessment.
ADL & capacity fields
Structured capture of daily living limits, symptom course, medications, and employment impact — configured by your admins.
Assessor-ready report
Vokalith delivers a configurable summary so the evaluation starts with history already on the file.
Consistent, reviewable process
Every interview produces structured fields and a clear status path from pending to report sent.
Capabilities
What's included
- Disability & functional questionnaires
- ADL and work-capacity capture
- Symptom & treatment history
- Multi-channel resume
- Configurable assessor reports
- Admin-defined question sets
- Audit-ready structured records
Related
Related Use Cases
Insights
