Screen Every Patient with Voice AI Before They Arrive
Vokalith conducts structured pre-visit screening calls — assessing symptoms, identifying risk factors, and notifying clinical teams of anything that requires preparation or escalation before the appointment.
100%
Screening coverage per appointment
85%
Reduction in manual screening calls
< 5 min
Screening to structured record
The Challenge
Why manual intake fails here
Pre-visit screening is critical for patient safety and clinical efficiency, but manual screening calls are time-consuming, inconsistently applied, and often skipped under staffing pressure.
Screening is not consistently applied
Manual pre-visit screening is deprioritised under staffing pressure, leaving clinical teams without the information they need.
Inconsistent screening criteria
Different staff apply different screening criteria, producing inconsistent risk assessment and documentation.
Late escalation
Without structured screening, conditions that require preparation — interpreter, mobility assistance, isolation — are identified too late.
No structured record
Screening information collected verbally is often not documented, leaving clinical teams without a pre-visit record.
How Vokalith Helps
What the automated workflow looks like
Automated screening call
AI contacts patients before their appointment to conduct a structured screening — symptoms, exposure history, risk factors, accessibility needs.
Protocol-driven assessment
Screening logic follows your clinical protocols exactly — consistent criteria, every patient, every time.
Automated escalation
Positive screening responses trigger immediate notification to the clinical team with a structured summary of the finding.
Structured screening record
Every screening call produces a structured record delivered to the relevant clinical team before the appointment.
Capabilities
What's included
- Protocol-driven screening interviews
- Symptom & risk factor assessment
- Automated clinical escalation
- Accessibility & preparation flagging
- EHR integration
- Structured pre-visit record
- Configurable screening criteria
Insights
